Shipping & Delivery
We aim to deliver your order quickly and securely, so you can enjoy your fragrance without delay.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed after 5pm will be processed the next working day.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
UK Shipping
We currently ship within the United Kingdom only.
Free standard delivery is available on all UK orders over £20.
Free delivery is automatically applied at checkout.
Standard Delivery – Royal Mail Tracked 48
• Dispatched with Royal Mail Tracked 48
• Estimated delivery time: 2–3 working days from dispatch
• Fully tracked service
Express Delivery – Royal Mail Tracked 24 Signed (Guaranteed)
• Dispatched with Royal Mail Tracked 24 Signed
• Guaranteed next working day delivery
• Orders must be placed before 5pm (Monday–Friday)
• A signature is required upon delivery
Orders placed after 5pm, on weekends, or on public holidays will be dispatched the next working day.
Delivery Information
• Orders are delivered to the address provided at checkout. Please ensure all details are correct.
• We are not responsible for delays caused by incorrect or incomplete addresses.
• Delivery times are estimates and may be affected by courier delays, weather conditions, or peak periods.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us at supukperfumes@gmail.com with your order number and we will assist you promptly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery, including photos of the item and packaging, so we can arrange a replacement or refund.